Shipping policy

Thank you for shopping with YALI CO. We are committed to delivering your order as quickly and efficiently as possible.

Processing Times

All orders are processed within 1–5 business days after payment has been received and verified.

Please note:

  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During product launches, sales, and peak periods, processing times may be slightly longer.

Shipping Destinations

We currently ship:

  • Within the United Kingdom
  • Internationally to selected countries worldwide

If your country is unavailable at checkout, please contact us for assistance.

Estimated Delivery Times

United Kingdom

  • Standard Shipping: 3–5 business days
  • Express Shipping: 2-3 business days (where available)

International Shipping

  • Europe: 3–10 business days
  • North America: 5–12 business days
  • Africa: 5–15 business days 
  • Nigeria: 1–3 business days
  • Rest of World: 7–20 business days

Delivery times are estimates and may vary depending on customs clearance, local postal services, and other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information (where available).

Please allow up to 24 hours for tracking updates to appear.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

YALI CO. is not responsible for delays caused by customs processing.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is accurate.

YALI CO. is not responsible for orders shipped to incorrectly entered addresses. Additional shipping fees may apply if a package must be reshipped.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, YALI CO. is not responsible for lost, stolen, or delayed packages.

If you experience any delivery issues, please contact the shipping carrier directly using your tracking information. We will do our best to assist where possible.